Last Updated: March 26, 2024
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and deliver your Korean lunch box orders
- Account Management: To create and manage your Dosirak Florida account
- Customer Support: To respond to your inquiries and provide assistance
- Marketing Communications: To send you promotional offers (with your consent)
- Service Improvement: To analyze usage and improve our website and services
- Legal Compliance: To comply with applicable laws and regulations
Legal Basis for Processing: We process your personal data based on contract fulfillment (for orders), legitimate interests (for service improvement), and consent (for marketing communications).
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, delivery partners, IT services
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.
4. Data Security
We implement robust security measures to protect your personal information:
- Encryption: SSL/TLS encryption for all data transmission
- Access Controls: Restricted access to personal data
- Regular Audits: Security assessments and vulnerability testing
- Secure Storage: Data stored in secure, PCI-compliant environments
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
5.1 Types of Cookies We Use
- Essential Cookies: Required for website functionality (shopping cart, login)
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
5.2 Managing Cookies
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
To exercise your rights: Contact us at
[email protected]. We will respond within 30 days. Verification of identity may be required.
7. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
8. International Data Transfers
Dosirak Florida operates in the United States. If you are accessing our website from outside the US, please be aware that your information may be transferred to and processed in the US, where data protection laws may differ from your jurisdiction.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including:
- Active accounts: Data retained while account is active
- Order history: Retained for 7 years for tax and legal purposes
- Marketing data: Retained until consent is withdrawn
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date at the top of this policy
We encourage you to review this policy periodically for any changes.